Last update: 29th of January

Terms of Services

Acceptance of Terms

By accessing and using the services provided by HybridServers, you, the user, acknowledge and agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you must immediately cease using or accessing our services. This agreement is legally binding, and by continuing to use HybridServers, you are confirming that you accept these terms in full.

Account Registration

To utilize our services, users must provide complete and accurate information during the account registration process. You are solely responsible for maintaining the confidentiality of your login credentials, including usernames and passwords. It is also your responsibility to update any information provided to ensure its accuracy and completeness. HybridServers shall not be held accountable for any damages or losses resulting from inaccurate or outdated account information.

Subscription & Payments

All services offered by HybridServers are provided on a subscription-based model, with recurring charges applicable according to the service plan you select. Payment must be made in a timely manner to avoid interruptions in service. Failure to remit payment on the scheduled due date will result in service suspension or possible termination of your account. Any outstanding balances must be cleared before services can be restored.

Refund Policy

Refunds for services rendered by HybridServers are granted only under specific conditions outlined within our refund policy. Generally, once a service has been provisioned and is actively in use, no refunds will be processed. However, in the event of a technical issue directly caused by HybridServers' infrastructure, a refund may be issued at our discretion. Please contact our support team for specific circumstances that may apply to your situation.

Service Availability

While HybridServers makes every effort to provide a 99.9% uptime guarantee, we do not offer a warranty or guarantee of uninterrupted or error-free service. Scheduled maintenance, upgrades, and unforeseen technical issues may result in temporary service outages. We will endeavor to provide prior notice of any scheduled maintenance, but we cannot be held liable for any inconvenience or business disruption caused by downtime.

Prohibited Use

Users are prohibited from using HybridServers' services for any unlawful activities, including but not limited to hacking, phishing, distributing malware, engaging in denial-of-service attacks, or sending spam. Any violation of this clause may result in immediate termination of your account without prior notice. HybridServers reserves the right to report illegal activity to the appropriate authorities as necessary.

Resource Usage

The resources provided with your hosting plan, including CPU, RAM, and bandwidth, are allocated for your use under fair use principles. Users who consistently exceed their resource allocations or engage in resource-intensive activities that negatively affect the performance of other clients may be subject to suspension or limitations on their account. HybridServers reserves the right to enforce fair resource utilization policies to ensure service stability for all users.

Data Backup

It is the sole responsibility of the user to maintain regular backups of all data stored on HybridServers' infrastructure. While we take reasonable measures to ensure the security and integrity of your data, HybridServers cannot be held liable for data loss, corruption, or deletion under any circumstances. We strongly recommend that users implement their own backup strategies to prevent data loss.

Termination & Suspension

HybridServers reserves the right to suspend or terminate any account that violates these Terms of Service or engages in behavior deemed harmful to our infrastructure, other users, or the reputation of HybridServers. Termination of an account can occur without prior notice, and no refund or compensation will be provided for services lost due to suspension or termination under these conditions.

Privacy Policy

We respect the privacy of all users and are committed to protecting your personal information in accordance with applicable privacy laws. For detailed information on how we collect, use, and safeguard your data, please refer to our comprehensive Privacy Policy. By using our services, you consent to the practices outlined in this policy, which may be updated periodically.

Refund Policy

Refund requests are only considered within the first 48 hours following a purchase or subscription activation. After this period, no refunds will be issued for any reason. Users should carefully review their service selection before confirming any payments to ensure they are satisfied with the terms and services offered.

Billing & Auto-Renewal

All services are billed on a recurring basis, and payment for services is due in advance for each billing cycle. Unless a cancellation request is made before the next renewal date, your payment method will be automatically charged for the upcoming period. Users must notify us at least 72 hours prior to the billing cycle if they wish to cancel their service to avoid charges.

Account Security

The security of your account is critical to both you and HybridServers. You are solely responsible for safeguarding your account credentials, including usernames and passwords, from unauthorized access. HybridServers cannot be held liable for any damages, losses, or unauthorized activities resulting from compromised credentials due to negligence or failure to adhere to basic security practices.

Changes to Terms

HybridServers reserves the right to modify or update these Terms of Service at any time. Users will be notified of significant changes via email or through the platform’s notification system. Continued use of the services after such modifications constitutes your acceptance of the revised terms. It is your responsibility to regularly review the terms for any updates.

Limitation of Liability

HybridServers makes no express or implied warranties regarding the services provided. We do not guarantee that our services will meet your specific requirements, be uninterrupted, or error-free. In no event shall HybridServers be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our services. The maximum liability of HybridServers is limited to the amount paid by the user for services within the preceding 30 days.

Contact Email

For support inquires please email us at: contact@hybridservers.net

If you think someone has broke any of our terms please email us at: abuse@hybridservers.net

Thanks for reading